A three-year programme for earning the waiter/waitress qualification, focused on serving food and drinks and organising work in a hospitality establishment.
Quick overview
- Duration: 3 years
- Final qualification: waiter/waitress
- Internship: professional internships in hotels, field trips and study excursions
- After completion: employment or continued education towards a level 4 diploma
About the programme
Through the waiter/waitress programme, students are trained to serve food and drinks in hospitality establishments and to prepare, maintain and arrange the establishment’s equipment. The work includes preparing table linen and tableware, arranging and setting tables, welcoming guests, taking orders, serving, clearing the table and preparing the bill.
The job description varies depending on the workplace and the services provided. In addition to restaurants and hotels, waiters are also employed in establishments that serve drinks, such as café bars, cocktail bars and nightclubs.
Curriculum
The general education component covers the Croatian language, a foreign language, physical and health education, history, and religious education/ethics.
The vocational and elective modules are distributed across three years:
Year 1
- Occupational safety
- Communication skills
- Hygiene and ecology
- Organisation of work in hospitality
- Food processing methods
- Fundamental hospitality skills
Year 2
- Applied computing in hospitality
- Managing the establishment’s prices and costs
- Communication skills for the profession
- Basic serving processes
- Daily meals in hospitality
- Fundamentals of serving alcoholic and non-alcoholic beverages
- Barista skills
- Elective module (students choose one)
Year 3
- Means of presentation
- Hospitality service
- Advanced serving processes
- Fundamentals of entrepreneurship and marketing in gastronomy
- Oenology and modern gastronomy trends
- Business communication for waiters (foreign language)
- Elective module (students choose one)
Learning environment
- Modern, well-equipped classrooms and workshops
- Limited class sizes and individualised work in a smaller setting
- Continuous monitoring of the learning process and results
- Field trips and study excursions
- Internships in hotels and collaboration with leading names in Croatian and world gastronomy
- Scholarships for the best students, including internships abroad
Enrolment
The required documents are copies of the report cards for grades 7 and 8 and an occupational medicine medical certificate. Enrolment requires an interview with the student and their parents/guardians.
Tuition includes a work uniform, a sanitary card and sanitary check-ups, as well as student insurance.
Tuition fee
- In instalments: EUR 6,000.00 / 12 months
- Single payment or 2 instalments: EUR 5,800.00
